Multicultural Manners : Essential Rules of Etiquette for the 21st Century

multicultural manners : essential rules of etiquette for the 21st century

more information about Multicultural Manners : Essential Rules of Etiquette for the 21st Century

Multicultural Manners : Essential Rules of Etiquette for the 21st Century

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Book Description
Both highly informative and entertaining, Multicultural Manners gives readers the understanding they need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. This incisive and award-winning guide to etiquette features completely updated etiquette guidelines with special emphasis on post–September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. Readers will discover the dos and don’ts of successful business and social interaction, detailed tips on avoiding embarrassment in a variety of social settings, amusing firsthand accounts of cultural gaffes, a breakdown of customs, religions, languages, and ethnicities for seventy different countries, and appropriate etiquette for innumerable settings.

About the Author
NORINE DRESSER is a professional consultant, speaker, folklorist, and educator. From 1993 to 2001, she wrote the award-winning "Multicultural Manners" column for the Los Angeles Times. Dresser has been interviewed on the Voice of America and numerous other radio and TV shows.

Multicultural Manners: Essential Rules of Etiquette for the 21st Century,Norine Dresser,John Wiley & Sons,0471684287,Communication,Entrepreneurship,Etiquette,General,Intercultural Communication,Language,Language Arts & Disciplines,Multiculturalism,Reference,United States,Etiquette & entertaining,Self-Help / General

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