Quality Health Care: A Guide to Developing and Using Indicators

Quality Health Care: A Guide to Developing and Using Indicators

Editorial Reviews
Book Description
This is not only a well-referenced, thoroughly-researched guide to the tools and techniques of measuring quality, but an engaging, insightful story of Dr. Lloyd's own journey toward six sigma excellence within his own health system.

Book Info
Advocate Health Care, Oak Brook, IL. Offers guidance on conducting a quality management program and selecting the right indicators for quality measurement. Presents practical advice and tips for organization, listening to customers, and making management decisions. Case studies illustrate key concepts. DNLM: Quality of Health Care--organization & administration.

Quality Health Care: A Guide to Developing and Using Indicators,Robert Lloyd,Jones and Bartlett Publishers, Inc.,0763748056,Case studies,Evaluation,General,Health & Fitness,Health Care Delivery,Health/Fitness,Medical / Nursing,Medical care,Quality assurance,Quality control,Family & Health,Non-Classifiable,Popular medicine

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